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What have you got on order ?
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Chuck-Drl Offline
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Post: #3931
RE: What have you got on order ?
Still waiting on my FT order to be shiped due to an item being out of stock , shipping date has now been pushed back 3 times . In this situation myself i would send an e-mail notifying the customer of the out of stock item and ship the remainder and allow the customer to determine rather to have the item shiped at later date or to be refunded . Unfortunately when you have as many employees as FT you are bound to have a few that care about little more than their pay. I as many here have used this company without problams and found them to be a trustworthy vendor, I just find the current situation frustrating .

Dogs have owners , Cats have staff .
11-11-2018 04:24 PM
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ecignut (11-11-2018)
ecignut Offline
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Post: #3932
RE: What have you got on order ?
Hi Chuck - nothing much more annoying or frustrating - hope it improves soon.
11-11-2018 04:42 PM
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Don Offline
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Post: #3933
RE: What have you got on order ?
FT usually are reasonably prompt about splitting an order.

You obviously got Mr. Useless in FT's shipping department Chuck.

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11-11-2018 04:47 PM
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TinWhisker Offline
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Post: #3934
RE: What have you got on order ?
I believe you have the option at check out of splitting items or holding them all to be shipped at once. I guess the default is to hold all and ship together.

Hmm, I just did a test checkout with a stock and not in stock item and was not given the choice... maybe they changed things.
11-11-2018 05:07 PM
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Chuck-Drl (11-11-2018)
paulS Offline
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Post: #3935
RE: What have you got on order ?
The only ss twisted in Canada. And it's mine, all mine

[Image: kswKdR1.jpg?2]

[Image: Eqyojf3.jpg?1]
(This post was last modified: 11-11-2018 05:31 PM by paulS.)
11-11-2018 05:19 PM
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TinWhisker Offline
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Post: #3936
RE: What have you got on order ?
Looks like someone got mad at it. But not you; too weak and atrophied to damage even cardboard anymore.
11-11-2018 05:55 PM
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ecignut (11-11-2018)
Chuck-Drl Offline
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Post: #3937
RE: What have you got on order ?
(11-11-2018 05:07 PM)TinWhisker Wrote:  I believe you have the option at check out of splitting items or holding them all to be shipped at once. I guess the default is to hold all and ship together.

Hmm, I just did a test checkout with a stock and not in stock item and was not given the choice... maybe they changed things.

Yes that option normally is there , it may be due to the shiping upgrade . Technically shipping has not began untill it has been processed at the first post office .
I contacted CS and reqested they ship the items instock and ship the remainder when available .

Dogs have owners , Cats have staff .
11-11-2018 06:03 PM
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paulS Offline
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Post: #3938
RE: What have you got on order ?
(11-11-2018 05:55 PM)TinWhisker Wrote:  Looks like someone got mad at it. But not you; too weak and atrophied to damage even cardboard anymore.

[Image: TXW6MDH.jpg?1][Image: TXW6MDH.jpg?1]

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11-11-2018 06:22 PM
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Fatboy Offline
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Post: #3939
RE: What have you got on order ?
(11-11-2018 05:07 PM)TinWhisker Wrote:  I believe you have the option at check out of splitting items or holding them all to be shipped at once. I guess the default is to hold all and ship together.

Hmm, I just did a test checkout with a stock and not in stock item and was not given the choice... maybe they changed things.

I placed a FT order less than a week ago and no option at checkout but within 60 minutes I got an email stating that they had split the order and were shipping part of it immediately and remainder in 3-5 business days....
11-11-2018 08:08 PM
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Chuck-Drl Offline
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Post: #3940
RE: What have you got on order ?
Thats what they did with my pico mega and 22mm heat sinks ,they shiped the mod and 3 days later the heat sinks . Irony is the heat sinks arived the day before the mod.

Dogs have owners , Cats have staff .
11-11-2018 08:19 PM
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